CHANNEL SEPARATION
Using Paytia Channel Separation the customer and agent are in touch at all times, the agent is able to watch the card being entered but not the details. The system automatically explains the process both to the agent and to the customer. Full authorisation status is given to the agent while on the call.
Why choose
Channel Separation?
If you currently take payments over the phone by asking your customer to read their card data out loud, you maybe putting your business at risk of non-compliance. Choose Paytia as your Phone Payment Provider and get compliance included in the cost.
Enhanced Security
Prevents accidental exposure of sensitive card data during phone transactions.
Reduced Fraud Risk
Minimizes chances of data interception or fraudulent use.
Simplifies Payment Process
Compliance with PCI-DSS
Aligns with payment card industry standards for data protection.
Improved Customer Trust
Builds confidence in your business's commitment to security.
Eliminates Need for Extensive Training
Customer Privacy
Customers can securely enter their card details without vocalizing them.
Ease of Integration
Can be seamlessly integrated into existing payment systems.
Maintains Call Continuity
Streamlines transactions by segregating payment data from the conversation.
Reduces the burden on staff to handle sensitive information.
Allows the conversation to continue uninterrupted while payment details are processed.
Trusted by Businesses Worldwide
