ADVANCED SECURITY FOR EVERY AIRCALL MOTO PAYMENT
PCI-DSS COMPLIANT
Paytia's Aircall Virtual Terminal provides flexible integration options for businesses of all sizes. Whether you're a small startup or a large enterprise, our system adapts to fit your needs, ensuring a smooth and secure payment process.
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PAYMENT TYPES
We prioritize the security of every transaction. Our robust security measures protect sensitive payment data, giving both businesses and customers peace of mind. With Paytia, you can confidently handle transactions without compromising on security.
CHANNEL SEPARATION
Effortlessly manage various payment types with Paytia's seamless transaction management system. Streamline your payment processes and provide customers with a convenient and reliable payment experience.
KEYPAD DATA ENTRY
Gain valuable insights with real-time reporting features. Monitor transactions, track performance, and make informed decisions to optimize your payment strategies. Paytia empowers businesses with comprehensive real-time data.
Why choose Aircall Phone Payments?
If you currently take payments over the phone by asking your customer to read their card data out loud, you maybe putting your business at risk of non-compliance. Choose Paytia as your Phone Payment Provider and get compliance included in the cost.
PCI-DSS Compliance that covers your business
Does your current solution extend it's PCI-DSS compliance to your business? Let Secure Virtual Terminal handle compliance for you.
Instant Authorisation
Receive an instant payment result whilst on the call. Send email reciepts to customers.
Live Card Input Tracking
See and hear your customers progress through a transaction. Visual tracking on your computer screen, audio tracking via the phone.
Channel Separation Technology
Paytia's Channel Separation approach ensures no customer card data reaches your staff or business systems. Superior to DTMF Masking.
User Friendly Interface
A single account for your staff to take payments over the phone, email and Zoom. Without needing access to the whole company Stripe account.
Multiple Payment Options
Take immediate, reserve, recurring and card capture payments over the phone. Lookup Stripe Customers and add payment details against them.
Advanced Reporting Tools
Effectively track the payments you have taken. Receive email alerts and end of day payment reports which can be sent straight to your accounts department.
Integration with Business Systems
Use Paytia's API's to send payment data and results to Order Management Systems and CRM's.
No Pause and Resume Call Recordings
When using Paytia, there is no need to pause and resume call recordings. Your call recordings will hear the audio updates the agent hears.
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Do I need to be PCI Compliant with Stripe?Absolutely. If you're not PCI compliant while using Stripe for CNP (Customer Not Present) payments, you risk data breaches and non-compliance penalties. Common mistakes include asking customers to read card details aloud during calls, not ensuring call recordings are PCI compliant, and allowing staff to overhear sensitive card data. These practices expose you to data theft and fines. Paytia's solutions safeguard against these pitfalls by removing the need for customers to vocalize card details and ensuring call recordings and staff interactions comply with PCI-DSS standards.
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Can Paytia's solution integrate smoothly with my current Stripe setup?Yes, Paytia seamlessly integrates with your existing Stripe setup, enhancing your payment process without disrupting your current system. This process takes a little under 5 minutes.
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Does using Paytia with Stripe help in achieving PCI compliance?Absolutely, Paytia helps in maintaining PCI-DSS compliance by securing the payment process and eliminating your business's exposure to sensitive cardholder data.
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Will my customers find the Paytia process user-friendly?Yes, customers typically find Paytia’s keypad entry system straightforward and appreciate the enhanced privacy and security it offers. Speech recognition is available on request.
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How does Paytia impact the processing fees with Stripe?Paytia's use with Stripe may vary your processing fees slightly, but it's often offset by the enhanced security , additional features and compliance benefits.
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Can I still use Stripe features like recurring payments with Paytia?Yes, you can still use Stripe's features like recurring payments while using Paytia, ensuring a seamless payment experience.
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What is channel separation in payment processing?Channel separation is a security method where the customer's payment details are entered using their phone keypad separately from the main conversation channel, enhancing data protection.
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How does channel separation improve security?It prevents sensitive card information from being overheard or intercepted during a phone call, minimizing fraud risks.
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Is channel separation compliant with PCI-DSS?Yes, it aligns with PCI-DSS standards by securing cardholder data during transactions.
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Can channel separation be integrated with existing phone systems?Absolutely, it's designed to seamlessly integrate with phone systems.
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Does channel separation disrupt the customer conversation?No, it allows the conversation to continue without interruption while the payment is processed.
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Is training required for staff to use channel separation?Minimal to no training is needed, as the process is straightforward and intuitive. Repeated instructions are played to both customers and staff throughout the payment interaction.
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Does channel separation affect the speed of transaction processing?Not at all. It efficiently processes transactions without compromising security.
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Can channel separation be used for all types of payments?Yes, it's suitable for various payment methods, including one-time and recurring payments.
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How does channel separation benefit the customer experience?It enhances customer trust by offering a more secure way to handle their sensitive data.
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Is channel separation a costly addition to payment systems?It's generally a cost-effective solution, particularly considering the enhanced security and compliance benefits.
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Is there a minimum number of users required to start using Paytia?You are able to start with one user if you wish. Paytia is a scalable solution and can be used in small, medium and large businesses.
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Is there a minimum contract term?Yes there is a minimum contract term of 12 months.
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How does your pricing work?Every business is different, but usually our pricing works in the following way: New customer setup fee A per user per month license cost A transaction processing fee
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Can I start a free trial?Yes you can. If you are happy to use Stripe or another on-net Paytia partner as your payment gateway this can be facilitated.
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Can we do a proof of concept instead of a trial?Yes this can be arranged
Trusted by Businesses Worldwide
Hear It from Our Clients
THE PAYTIA ADVANTAGE
Discover the Paytia Advantage. Our innovative features are designed to help you increase revenue, ensure security and compliance, improve agent and customer experiences, reduce handle time, and lower transaction costs.
01.
Increased Revenue
Paytia increases revenue by making payment processes smooth and integrated within customer interactions. By allowing agents to support customers through the payment process effectively,
02.
Secure and Compliant
Adhere to the highest standards of data protection, including PCI-DSS Level 1 compliance. This ensures that sensitive payment information is processed and transmitted securely.
03.
Improved Agent Experience
Allow agents to focus more on customer service and less on payment technicalities. Smoother workflows, increased job satisfaction, and improved customer interactions.
04.
Improved Customer Experience
User-friendly, compliant and secure payment solutions lead to improved customer trust and satisfaction