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Solutions  > Secure Virtual Terminal

Agent Assisted or IVR Assisted Phone Payments

Secure Virtual 
Terminal 

Paytia Secure Virtual Terminal

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Paytia's Secure Virtual Terminal is a solution that enables businesses to process payments over the phone while maintaining the highest levels of security and compliance. Unlike traditional phone payments, where customers verbally share their card details, Paytia protects sensitive payment information.

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With built-in PCI-DSS compliance, businesses can accept credit and debit card payments securely, reducing the risk of fraud and data breaches. Powered by Paytia's next generation payment platform, the system integrates seamlessly with existing payment gateways and telecom providers, offering a frictionless and secure transaction experience. Whether you’re a small business or a large enterprise, Paytia’s Secure Virtual Terminal provides a safe, reliable, and fully compliant way to handle customer payments without ever seeing or storing card details.

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Sales Agent

How it works

Benefits Of Agent Assist Secure Virtual Terminal  

  • Full authorisation while on a call  – Secure Virtual Terminal  Checks and authorises payments in real time so reducing charge backs and preventing fraud.

  • Advanced Security  – With channel separation and DTMF suppression, sensitive payment details stay protected, ensuring secure payment processing over the phone

  • ​Instant Payment Processing – Transactions happen in real time, giving both customers and agents immediate confirmation for a smooth and efficient experience.​

  • Seamless System Integration – Works effortlessly with your existing phone and payment systems, allowing you to take secure payments over the phone with minimal changes to your workflow.​

  • Compliant Call Recordings - The solution eliminates the need to pause the call. With Paytia’s recording technology, no card data is captured, and the entire conversation is recorded without gaps, ensuring both security and compliance.​

  • Payment Links Included as Standard - Send secure payment links via email or SMS for fast, hassle-free transactions. Customers can pay instantly using a trusted, PCI-DSS compliant link, reducing the need for manual card entry over the phone.

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