Conversational & AI Payments

Payments inside the conversation, safe for US AI agents

Take payments wherever the conversation is — web chat, WhatsApp, Messenger, Zoom, or an AI agent handling the customer directly. Card capture runs on Paytia's hosted form, not in your chat transcript or your agent's interface, so conversations stay clean and your systems stay out of PCI scope. Same platform as our phone and online flows, same PCI DSS Level 1 certification, same gateway integration — with tooling built specifically for LLM-driven agents.
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Conversational payment options

Zoom Payments

Take card payments inside Zoom meetings — free Zoom Marketplace app.

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Web Chat Payments

Accept payments inside live chat, WhatsApp, and Messenger conversations.

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AI CallSynch SecureFlow

AI call analysis and DTMF-masked payment capture in one workflow.

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Sensitive Data Capture

Intercept card details before they reach AI bots. Capture Assist API.

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Why take payments inside the conversation?

Every time you ask a customer to leave the conversation to pay — "I'll send you a link, check your email" — you lose some of them. Conversational payments keep them in the channel they're already in: the Zoom call, the chat window, the AI agent's reply. Completion rates go up.

More importantly, if there's an AI in the loop, this is the only safe way to take payment. Card numbers can't go through an LLM's context window. Paytia's Capture Assist API and AI CallSynch SecureFlow catch the card data before it reaches the model, process it on our PCI-certified platform, and hand control back to the AI once the payment clears.

Same PCI Level 1 certification, same processor integrations, same pricing as the rest of Paytia.

Building your own AI agent?

If your team is shipping an LLM-driven customer agent — in-house or on a platform like Cognigy, Rasa, or a custom LangChain stack — Paytia slots in as the payment layer. Your agent handles the conversation; Paytia handles the card capture over a secure hand-off, returns the transaction result, and hands the conversation back. No card data ever enters your LLM's context window or logs.

Same product under the hood as our phone and Zoom flows, with an API designed for AI agent hand-offs.

Learn more about AI CallSynch SecureFlow

Frequently asked questions

How do payments work inside a Zoom or chat conversation?

Paytia sends the customer a secure payment form that opens in the same session they're already in — a side panel in Zoom, a message in chat, or an in-line component in your AI agent's response. They type their card on their own device. Your agent stays on the call.

Is this safe to use with an AI agent or bot?

Yes. The AI sees the conversation up to the payment step, then Paytia takes over the card capture and hands control back once the payment clears. The card number never enters the LLM's context window, logs, or training data.

Which chat platforms does it work with?

Live chat widgets on your own site, WhatsApp Business, Facebook Messenger, Microsoft Teams, and any channel that supports a link or button. Zoom is a dedicated Marketplace app.

Does this reduce our PCI scope?

Yes. Because the card entry happens on Paytia's form, not in your chat transcript or your agent's interface, you stay out of PCI scope for card data.

Already using an AI agent?

Tell us where the payment step fits in your conversation flow and we'll show you the safest way to wire it up.

PCI DSS Level 1
TCPA & HIPAA Aligned
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Trusted by US law firms, insurers, healthcare organizations and regulated businesses that can't afford to get compliance wrong. Learn more about Paytia