Your Stripe account can do so much more

How does Paytia integrate with my Stripe account?

Paytia connects directly to your Stripe account using secure API keys. Once integrated, payments processed through Paytia automatically appear in your Stripe dashboard, just like any other payment.

Will I need to change my existing payment setup?

No, Paytia works directly with your existing Stripe account. There is no need to change your merchant account, payment processor, or banking relationships.

Does using Paytia affect my Stripe transaction fees?

No, your standard Stripe transaction fees remain unchanged. Paytia's fee is separate and covers the secure virtual terminal service and PCI compliance.

How does Paytia help with PCI compliance?

Paytia is PCI DSS Level 1 certified and uses a secure capture methodology that keeps sensitive card data out of your environment entirely. This significantly reduces your PCI compliance scope and risk.

Can my agents still assist customers with payments?

Yes. Agents stay on the line throughout the payment. They can guide the customer, answer questions, and confirm the outcome — they just never see, hear, or handle the card details.

Can we auto-fill the Paytia user form from Stripe?

Yes, you can look up and automatically retrieve customer data, address data, and pick existing payment cards to process payments with.

Can we set up different types of payments?

Yes, agents can be assigned payment types they are authorised to use. A simple dropdown dynamically swaps between payment types including immediate payment capture, card capture to file, Stripe subscription plans, or reserving money on customer cards.

Can we block cards we do not want to accept?

Yes. Paytia gives you card blocking rules beyond what Stripe offers on its own — block by card brand (AMEX, Visa, etc.) or by card type (Credit vs Debit). The key difference: blocking happens in real time while the customer is still on the call, not after the transaction has gone through.