Housing associations, landlords, and letting agents collect rent and service charges securely. Automated recurring payments and payment chase reduce arrears.
Rent arrears, tenant data security, and recurring payment management demand specialist solutions.
Late and missed rent payments are the single biggest financial challenge for housing providers. Manual chasing is time-consuming and inconsistent, and arrears compound quickly.
Tenants call to pay rent by card, and staff take card details over the phone. This exposes your organisation to PCI compliance risk and puts tenant data at risk.
Housing providers hold sensitive personal and financial data for vulnerable tenants. A data breach could cause serious harm and erode trust in your organisation.
Setting up and maintaining recurring rent payments across hundreds or thousands of tenants is complex. Card expiry, failed payments, and tenant turnover create constant admin.
Every feature designed to solve real payment challenges for housing associations, landlords, and letting agents.
Proprietary DTMF masking means tenants key in card details during the call, but your staff hear only flat tones. Card data never enters your housing systems.
Tenants set up recurring card payments during a single phone call. Tokenised storage means rent collects automatically each month without re-entering card details.
Send automated reminders with secure payment links to tenants in arrears. Reduce overdue rent without tying up housing officers on collection calls.
Give tenants a self-service portal to make payments, view balances, and manage their payment methods — available 24/7 without needing to call.
Securely capture bank account details for Direct Debit setup during phone calls. Offer tenants the payment method that works best for their circumstances.
Every payment, reminder, and tenant interaction is logged with full audit detail. Demonstrate compliance and resolve disputes with complete transaction records.
Reduced
Rent arrears
Auto
Collection
24/7
Tenant payments
Level 1
PCI DSS certified
Tenants call to pay rent and key in card details securely. Housing officers stay on the line to assist while DTMF masking handles the payment.
Automated payment chase sends reminders and secure payment links to tenants in arrears. Reduce overdue rent without manual outbound calls from housing officers.
Collect deposits, first month rent, and set up recurring payments during a single onboarding call. Tenants are payment-ready from day one.
Automated payment chase and recurring payments collect rent consistently, reducing arrears without manual intervention from housing officers.
Self-service portals, payment links, and automated reminders dramatically reduce the cost of chasing overdue rent.
Multiple payment channels, 24/7 availability, and secure phone payments give tenants flexibility and peace of mind.
DTMF masking removes card data from your housing systems entirely. No card data on your network means dramatically reduced PCI compliance scope.
Collect deposits, first month rent, and set up recurring payments in a single call. Tenants are payment-ready from day one.
Every payment, reminder, and interaction is logged. Resolve disputes and demonstrate compliance with full transaction records.
Every payment tool you need for secure, efficient rent collection and property management.
Secure phone payments for rent collection, late payments, and emergency maintenance fees.
Learn more →Secure payment links for rent invoices, security deposits, and maintenance charges.
Learn more →Automated monthly rent collection and recurring maintenance fee processing.
Learn more →One-click payments for tenant portals and online property management platforms.
Learn more →Highest PCI certification. Audited annually by a Qualified Security Assessor.
Works alongside Housing Act requirements for rent collection and tenant communications.
Full UK and EU data protection compliance for tenant payment data.
UK government-backed certification for cyber security best practices.
Yes. During a single phone call, tenants can securely set up monthly recurring card payments. Tokenised storage means rent collects automatically without re-entering card details.
Paytia sends scheduled reminders with secure payment links to tenants with overdue balances. Tenants pay directly from the reminder without needing to call, reducing arrears and freeing up housing officers.
Yes. Paytia can securely capture bank account details during a phone call for Direct Debit mandates, giving tenants the payment method that suits them best.
Paytia works alongside Housing Act requirements for rent collection, tenant communication, and financial record keeping. Full audit trails support your regulatory obligations.
Yes. Paytia provides a self-service tenant portal for online payments 24/7, plus secure payment links that can be sent by email or SMS.
See Paytia in action. Book a personalised demo with our team.