Customer case studies
Real stories from organisations that transformed their payment security with Paytia.
ICE International Currency Exchange
“Elavon recommended Paytia; we didn't look back. Here was a solution that finally ticked all our boxes — and met our bank client's substantial security and compliance controls. It's been a great success. We're proud to have been able to help so many people during such a difficult time. We couldn't have done it without Paytia.”
— Paula Griffiths, Head of Regional Operations, ICE International Currency Exchange
Read full case studyHoliday Lodgings & RecreationOsborn Leisure
“I would recommend Paytia to any business that takes payments over the phone. Our customers love the feeling of having control and security over their private information, and we love providing superior customer service. Paytia has improved our business processes and customer experience immeasurably without charging us large set up and integration fees.”
— Seb Longrigg, Senior Operations Manager at Osborn Leisure
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Insure and Go
“The common capture service means our customers get the same secure payment experience whether our agent is in the office or working from home. Complete location transparency with total security.”
— — Insure and Go
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All Clear Travel
“The flex licensing transformed our cost structure. We can scale our Digi-desk agents up or down instantly without worrying about fixed payment processing costs.”
— All Clear Travel Insurance
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CAS
“The Paytia solution provides our customers with a convenient and secure way to make payments. It enables us to keep card data out of our environment and off our systems altogether.”
— CAS
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Enjoy Fitness
“We were spending many hours every day taking card payments, but now with the implementation of Paytia, payment links can be easily generated, sent by any method to our members, and then we have a notification of when payment has been made. It's that easy!”
— Enjoy Fitness
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Warby Parker
“Paytia's solution has transformed our telephone ordering process. We've dramatically improved efficiency while ensuring the highest levels of payment security. Our team now spends less time processing payments and more time delivering the exceptional customer experience that defines our brand.”
— VP of Customer Experience, Warby Parker
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Pinnacle Group
“I wanted something that was as simple to set up and use as a virtual terminal or a point-of-sale card reader - but also had the flexibility to adapt as our usage and functional needs grow. I'm delighted to say that Paytia has achieved precisely that.”
— Alison Wade, Head of Income and Performance, Pinnacle Group
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Trinity Hall College
“Paytia has helped us turn a security exposure and reputational risk into a value-enhancing opportunity. Fundraising has never been more important and Paytia has helped us achieve our goals.”
— Trinity Hall College
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Total Tiles
“We highly recommend Paytia to any business wanting to enable distributed and remote working whilst removing the risk and uncertainty of a potential data breach, fraud and PCI fines.”
— Total Tiles
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