SecureFlow Platform

The Paytia SecureFlow Platform

One platform for secure phone payments, in-person POS, payment links, IVR, and Open Banking — PCI DSS Level 1 certified, audited annually by a QSA.

  • DTMF masking for secure phone payments
  • In-person POS with Verifone and cross-channel token reuse
  • Payment links via SMS, email, and QR code
  • 24/7 automated IVR self-service
  • Open Banking pay-by-bank
  • Apple Pay and Google Pay support
  • PCI DSS Level 1 certified
Request a DemoExplore Features
Security & Compliance
Core Product

DTMF Suppression

Single channel. The agent stays on the line while the customer keys their card. Tones are suppressed in real time so the agent hears nothing identifiable.

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Core Product

Channel Separation

Two channels. The agent's audio goes off-line during capture; voice prompts run the flow on the customer leg. Reconnects when the payment authorises.

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Which one?

Pick the right approach

Both keep card data out of your business and drop you to SAQ A. The difference is what your agent does during card capture.

Compare side by side →

Bank-Grade Encryption

Bank-grade encryption for data in transit and at rest.

Fraud Detection

BIN checks, LUHN verification, velocity checks, card blocking.

PCI DSS Level 1

Highest level of PCI certification, audited annually by QSA.

Address Verification

Automated address matching to reduce fraud.

Tokenization
Payment Processing

Card Capture

Real-time card capture across phone, web, chat, and IVR.

Recurring Billing

Automated repeat payments with token-based card storage.

Payment Links

Secure links via SMS, email, and QR code — pay in one click.

Apple Pay & Google Pay

Digital wallet support across all channels.

Pre-Authorization

Payment reservations and holds for deposits.

Refund Management

Full and partial refunds with complete audit trails.

Agent & Telephony

Agent Portal

Browser-based portal for agents to manage payments without touching card data.

Call Recording

Fully compliant — DTMF masking means no card data in recordings.

IVR Payments

24/7 automated self-service payment line.

Outbound Calling

Proactive customer contact with integrated payment collection.

Multi-Language

Customisable voice prompts and interfaces.

Platform Management

Campaign Management

Create and manage payment campaigns with custom templates.

User Roles

Granular access control with customisable role profiles.

Multi-Currency

Process payments in multiple currencies.

Reporting

Real-time dashboards, scheduled reports, transaction history.

Webhooks & API

REST API with webhook events for CRM integration.

Custom Data Capture

Build custom forms for any data collection requirement.

Admin Portal

Platform features in context

Manage telephone numbers, users, campaigns, and payment capture from the Paytia admin — built for contact center scale and flexible licensing.

Paytia admin portal manage telephone numbers screen

Manage Telephone Numbers

Buy and activate numbers in real time; set call presentation and SIP calling per number.

Paytia admin portal add users screen

Users and Roles

Set up unlimited agents; pay only when a user takes a payment. Free administrative licenses included.

Paytia admin portal customise form fields screen

Data Capture and Forms

Configure payment and customer fields per campaign — flexible customization for each client objective.

Paytia admin portal payment history report screen

Payment History and Reports

Search transactions, run refunds, and export payment history — all without exposing card data to your team.

Agent Capture Assist

Agent Capture Assist

Paytia user interface customer lookup screen

Customer Lookup

Users can retrieve customer records in real-time directly from the Paytia user interface.

Paytia user interface transaction start capture screen

Transaction Start Capture

Start a secure capture from the Paytia user interface — card details stay off the call and out of your systems.

Ready to explore the platform?

See Paytia in action. Book a personalised demo or get in touch to discuss your requirements.

PCI DSS Level 1
Cyber Essentials Plus
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