What our customers say about us

Elavon recommended Paytia; we didn't look back. Here was a solution that finally ticked all our boxes — and met our bank client's substantial security and compliance controls. It's been a great success.

I would recommend Paytia to any business that takes payments over the phone. Our customers love the feeling of having control and security over their private information, and we love providing superior customer service. Paytia has improved our business processes and customer experience immeasurably.

I wanted something that was as simple to set up and use as a virtual terminal or a point-of-sale card reader — but also had the flexibility to adapt as our usage and functional needs grow. I'm delighted to say that Paytia has achieved precisely that.

We use Paytia for our phone orders to keep credit cards out of our system. The service works flawlessly, the support folks are super responsive and friendly, and it has greatly enhanced our PCI and credit card security.

Paytia's solution has transformed our telephone ordering process. We've dramatically improved efficiency while ensuring the highest levels of payment security. Our team now spends less time processing payments and more time delivering the exceptional customer experience that defines our brand.

Paytia has helped us turn a security exposure and reputational risk into a value-enhancing opportunity. Fundraising has never been more important and Paytia has helped us achieve our goals.

The common capture service means our customers get the same secure payment experience whether our agent is in the office or working from home. Complete location transparency with total security.

The flex licensing transformed our cost structure. We can scale our Digi-desk agents up or down instantly without worrying about fixed payment processing costs.

The Paytia solution provides our customers with a convenient and secure way to make payments. It enables us to keep card data out of our environment and off our systems altogether.

We were spending many hours every day taking card payments, but now with the implementation of Paytia, payment links can be easily generated, sent by any method to our members, and then we have a notification of when payment has been made. It's that easy!

We highly recommend Paytia to any business wanting to enable distributed and remote working whilst removing the risk and uncertainty of a potential data breach, fraud and PCI fines.

We needed secure payment capture for our contact center without agents ever hearing or seeing card details. Paytia's flexible licensing meant we only pay when someone takes a payment — huge cost advantage for us.

Pay by bank transformed our customer experience. The direct bank transfers are instant and customers trust it more than sharing card details. We've reduced processing costs by 65% while increasing conversion rates.

Really positive. Attentive staff who seem to value their customers. The software is great and has reduced our PCI compliance overhead. Easy to use. Peace of mind for me as a business owner and my customers, knowing that card information is safely stored.

Paytia saved the day. Now our staff can work from anywhere they answer a phone call and they can take payments without ever hearing card details. I only wish we found it sooner.

Paytia have been a pleasure to work with over the past two years. Through using their Secure Virtual Terminal we have been able to cut down on our annual PCI-DSS compliance costs and provide a payment experience over the phone that builds trust.