Telephony Platform

PCI compliance telephone payments made simple

Achieve PCI compliance taking MOTO payments (Mail Order/Telephone Order) over the phone with Paytia's secure telephony platform. Multiple connection methods and PCI-DSS Level 1 certification ensure complete data protection.

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SIP Integration
Enterprise Grade
PCI DSS Level 1
Certified Secure
Call Forwarding
Simple Setup
Multi-Site
Global Scale

PCI compliance taking payments over the phone

Paytia eliminates compliance complexity for businesses taking payments over the phone. Zero compliance burden on your business.

Secure Call Routing

Complete PCI-DSS Level 1 compliance ensures all payment data remains protected throughout the call routing process.

Complete Data Protection

Business calls route through Paytia's secure platform, enabling payment capture without exposing sensitive card data to your telephony infrastructure.

Regulatory Compliance

No card details are seen or heard by staff, ensuring complete customer payment data security and regulatory compliance.

Seamless Experience

Secure payments during calls without disruptions to the customer conversation flow or business operations.

Six telephony connection methods

From enterprise SIP interconnectivity to simple call forwarding, choose from our comprehensive range of telephony integration options.

Digital SIP Interconnectivity

Complexity: EnterpriseDeploy: 1-4 weeks

Enterprise-grade telephony integration through Session Initiation Protocol connections with direct carrier integration and seamless agent experience.

  • No changes to business phone numbers
  • Enterprise-level scalability
  • Direct carrier integration
  • Custom SIP header support

Call Forwarding Solutions

Complexity: SimpleDeploy: 5 minutes

Simple call forwarding to Paytia numbers for immediate payment processing with quick setup and cost-effective implementation.

  • Quick and easy setup
  • Works with any phone system
  • No infrastructure upgrades needed

SIP Call Forwarding

Complexity: IntermediateDeploy: 1-2 weeks

Hybrid SIP forwarding for remote and mobile payment scenarios with secure payments on mobile and remote devices.

  • Digital SIP calling
  • Transparent voice service
  • Seamless integration

Conference Pay

Complexity: AdvancedDeploy: 5-10 minutes

Conference Pay uses phone system conference calling functionality to bring Paytia into the active call for payment capture.

  • PABX system integration
  • Conference call support
  • Multi-party payment capture

Multi-Site Delivery

Complexity: EnterpriseDeploy: 1 day to 1 week

Distributed call delivery across multiple business locations with comprehensive disaster recovery and business continuity.

  • Multi-location support
  • Disaster recovery
  • Business continuity planning

Agent Call Return

Complexity: SimpleDeploy: 10 minutes

Uses blind call transfer to send a customer call leg to Paytia, which then returns the call back to the agent by calling their direct dial number.

  • PABX system integration
  • Blind/unattended call transfer
  • Multi-party payment capture

Which method is best for your business?

Selecting the optimal telephony connection method depends on your business size, technical infrastructure, and compliance requirements.

Small BusinessesTransfer/Conference and Call Forwarding Solutions
Medium BusinessesTransfer/Conference, Call Forwarding and SIP Call Forwarding
Large EnterprisesDigital SIP Interconnectivity
Contact CentresConference Pay
Multi-LocationMulti-Site Delivery

Security & compliance features

End-to-End Encryption

All call data encrypted throughout the entire payment capture process

Real-Time Fraud Detection

Advanced fraud protection with instant threat identification and prevention

Secure Payment Tokenisation

Payment data tokenised immediately upon capture for maximum security

Comprehensive Audit Trails

Complete audit logging for compliance and security monitoring

How Paytia's telephony platform ensures secure payments

Digital Session Initiation Protocol (SIP) interconnectivity represents the most advanced telephony connection method available. Enterprise-grade security protocols ensure complete payment data protection during SIP-based call routing and payment capture processes.

End-to-end encryption for all call data
Real-time fraud detection and prevention
Secure payment tokenisation
Comprehensive audit trails

Advanced telephony integration

For small businesses without complex telephony infrastructure, Paytia's call forwarding solutions provide immediate access to secure phone payment processing. Businesses with PABX systems can leverage conference call payment capture capabilities.

Multi-site business continuity

Paytia's telephony platform incorporates advanced multi-site call delivery systems that support business continuity and disaster recovery planning. Distributed call routing ensures uninterrupted payment processing even during system failures.

Why choose Paytia's telephony platform

Enhanced security, regulatory compliance, and improved customer experience across every connection method.

Global Reach

Worldwide telephony connectivity with local presence in key markets

Instant Deployment

Rapid deployment options from same-day to enterprise implementations

Expert Support

Dedicated telephony specialists for integration planning and support

Ready to connect your business?

Our telephony specialists are ready to help you select and implement the optimal connection method for your business requirements.