Secure phone payments.
Zero PCI headaches.

DTMF masking intercepts the tones your customer makes when they key in their card number on their phone keypad. The tones are replaced with flat, uniform sounds in real time — so your call centre agent stays on the line but never hears, sees, or has access to the card data. The payment is processed securely through our PCI DSS Level 1 certified platform.

Channel separation splits the voice and data channels at network level. Card details travel directly from the customer's handset to the payment gateway through a completely separate, encrypted path. The voice channel — and everything connected to it — never carries sensitive data. This means call recordings, CRM systems, and agent desktops are completely out of PCI scope.

Card data never enters your environment. Whether using DTMF masking or channel separation, payment details go directly from the customer to our PCI DSS Level 1 certified platform and on to the payment gateway. Your agents, call recordings, and business systems never touch sensitive data, which typically moves you from SAQ D (329 requirements) to SAQ A (22 requirements).

No. Paytia works with any phone system — landline, mobile, VoIP, PBX, or cloud contact centre platform. We offer digital SIP connectivity and simple number divert options. Most call centres are up and running within a day with no hardware or software to install.

Paytia supports all major payment gateways. We have existing direct connections with Stripe, Worldpay, Opayo, Trust Payments, Ryft, and many others. If your gateway isn't listed, we can connect to it — our platform is gateway-agnostic.

Yes. Paytia is a PCI DSS Level 1 Service Provider — the highest level of certification, typically associated with organisations processing over six million transactions annually. Our certification is independently audited every year.