Patients pay securely over the phone for appointments, prescriptions, and treatments. Reception staff never hear or see card data. Fully compliant with NHS Digital standards and PCI DSS Level 1.
Everything you need for secure, compliant healthcare payments.
100%
NHS compatible
24/7
Payment availability
Zero
Card data exposure
Level 1
PCI certified
Healthcare providers face unique payment processing challenges including dual compliance requirements, patient data sensitivity, and the need for flexible payment options across diverse care delivery models.
Patients expect quick, easy payments but healthcare reception staff lack secure tools. Asking patients to read card numbers aloud in waiting areas compromises both security and dignity.
Healthcare providers must meet both NHS Digital data standards and PCI DSS requirements simultaneously — a dual compliance burden that generic payment tools cannot address.
Healthcare environments handle extremely sensitive data. Card details combined with patient records create a high-value target for attackers and a severe liability for providers.
Many patients prefer to pay by phone, especially elderly or less mobile patients. Without secure phone payment tools, staff must handle card data manually — a compliance failure.
Proprietary technology replaces keypad tones in real time. Reception staff never hear or see card data — patients pay with complete privacy.
Designed to meet NHS Digital data handling standards alongside PCI DSS. One solution that satisfies both regulatory frameworks.
Patients can pay outside surgery hours via IVR self-service. Reduces missed payments and frees up reception staff during busy periods.
Card data never enters your healthcare environment. No storage, no processing, no transmission of sensitive payment information through your systems.
Browser-based portal requires no specialist training. Reception staff see payment progress on screen without accessing any card details.
Process through your existing payment gateway — Stripe, Worldpay, Barclaycard, and more. No need to switch providers.
Streamline copayment collection at point of service, manage deductibles, and reconcile insurance payments with patient responsibilities.
Collect copayments securely during phone-based appointment booking or check-in. Staff never hear or see card data while processing payments.
Track patient deductibles and collect outstanding amounts over the phone. Flexible payment plans for high-deductible health plans.
Automatic reconciliation of patient payments with insurance EOBs and claims data. Reduce billing errors and speed up revenue cycle.
A complete healthcare payment solution suite designed specifically for secure, compliant patient billing and payment processing.
Secure phone payments for patient billing, appointment scheduling, and copay collection.
Learn moreSecure payment links for patient invoices, telehealth consultations, and outstanding balances.
Learn moreAutomated payment plans for treatment costs, subscription services, and ongoing care.
Learn more24/7 self-service payments for patients outside surgery hours. Reduces missed payments.
Learn moreFrom GP surgeries to private hospitals, Paytia covers every telephone payment scenario in healthcare.
Patients pay for private consultations, follow-ups, and specialist referrals securely over the phone.
Collect prescription prepayment certificates and individual prescription charges by phone.
Dental treatments, physio sessions, and elective procedures paid for before or after the appointment.
Spread the cost of treatments with secure recurring payments set up during a single phone call.
The highest level of PCI certification. Paytia is audited annually by a Qualified Security Assessor.
Meets NHS Digital data handling and security standards for healthcare payment processing.
Full compliance with UK and EU data protection regulations. Patient payment data handled with strict privacy controls.
UK government-backed certification for cyber security best practices and vulnerability protection.
Yes. Paytia is designed to meet NHS Digital data handling standards alongside PCI DSS Level 1 compliance. The browser-based portal works alongside existing practice management and patient record systems.
Yes. Paytia's IVR self-service option lets patients pay 24/7 without staff involvement. This reduces missed payments and frees up reception during busy periods.
Staff access a simple browser-based portal from any computer. They enter the payment amount, the patient keys in their card details on their phone keypad, and the payment completes — staff never see or hear any card data.
Paytia supports all major payment gateways including Stripe, Worldpay, Barclaycard, and many more. There is no need to switch providers.
Card data never enters your healthcare environment — not through your phones, computers, or network. This means there is no card data to steal, significantly reducing your data breach risk.
Join leading healthcare providers using Paytia to improve patient satisfaction, meet NHS Digital standards, and streamline billing operations.