Enable your customer service representatives to securely process payments over the phone without ever seeing or hearing sensitive payment card information. DTMF masking technology reduces PCI DSS compliance scope by up to 87%.
Secure · DTMF Masked · PCI Compliant
Secure, PCI-compliant payment processing that eliminates agent exposure to sensitive data.
Advanced DTMF masking technology completely masks touch tones when customers enter card details. Agents never have access to sensitive information.
Reduce PCI DSS compliance scope by 87% by eliminating agent access to sensitive payment data. Dramatically lower your annual compliance costs.
Maintain continuous conversation during payment processing. No awkward transfers or call drops — agent and customer stay connected throughout.
Works seamlessly with your existing call recording systems. Sensitive payment information is automatically excluded from recordings.
Instant payment processing and confirmation allows agents to complete transactions quickly and efficiently during the call.
Enterprise security protocols with real-time fraud detection and comprehensive audit trails. PCI DSS Level 1 certified platform.
Paytia's Agent Assisted Payment solution enables your customer service representatives to securely process payments over the phone without ever seeing or hearing sensitive payment card information.
Our technology allows customers to enter their payment details using their telephone keypad while remaining on the call with your agent, ensuring a seamless customer experience while dramatically reducing PCI DSS compliance scope.
Our Agent Assisted Payment solution seamlessly integrates with your existing call centre operations, providing a secure way to process payments while maintaining a personal touch.
Your agent handles the call as normal, taking all relevant order details and providing customer assistance.
When it is time to pay, the agent creates a secure payment session in the Paytia dashboard while remaining on the call with the customer.
The customer types their card number, expiry date, and CVV using their phone keypad. DTMF masking ensures the agent cannot hear or see the information.
The payment processes in real time through your payment gateway. Both agent and customer receive immediate confirmation of the transaction.
Completely masks the touch tones when customers enter their card details, ensuring agents never have access to sensitive information.
Works seamlessly with your existing call recording systems, ensuring that sensitive payment information is not captured in recordings.
Instant payment processing and confirmation allows agents to complete transactions quickly and efficiently during the call.
Maintains the personal connection between agent and customer while ensuring secure, PCI-compliant payment processing.
Join businesses that have simplified compliance, enhanced customer experience, and eliminated agent exposure to card data with Paytia.