Automated 24/7 phone payments — no agent, no card data on your systems.
Learn moreTake secure agent-assisted card payments from any smartphone or tablet.
Learn moreCollect balances via outbound voice, SMS, or email with recorded consent.
Learn moreAlso called DTMF suppression. Mask card tones during phone payments so agents stay on the call and card data stays out.
Learn moreMute call audio during card capture. The agent monitors progress on screen.
Learn morePhone payments are where most US contact centers leak PCI scope. If your agents hear card numbers, your call recordings probably capture them, and once that happens PCI DSS applies to most of your contact center — not just the payment step. Pause-and-resume recording is fragile. Secure rooms don't work for hybrid teams. Sending customers to a separate link kills the call.
Paytia sits between your phone system and your processor. When it's time to pay, the customer enters their card on their own keypad while still talking to your agent. Our DTMF masking replaces the keypad tones with a flat sound in real time — your agent hears nothing identifiable, your recording captures nothing sensitive, your systems never touch the card. The payment processes through your existing processor (Stripe, Chase, Braintree, Authorize.Net, Adyen, Worldpay), so you keep your merchant account.
Most US businesses are live within days. PCI scope drops from SAQ D to SAQ A, the call experience stays the same for agents and customers, and your call recordings remain safe to pull for TCPA or compliance review.
Customers enter their card details on their own phone keypad. Paytia's DTMF masking replaces the keypad tones with a flat audio signal in real time — your agent hears nothing identifiable. The card number, expiration, and CVV go straight to your processor, not through your agent, your call recording, or your systems.
No. Paytia works with any US telephony — VoIP, SIP, PBX, or a full contact-center platform like Genesys, Five9, NICE CXone, or Amazon Connect. It connects to your existing processor (Stripe, Chase, Braintree, Authorize.Net, Adyen, Worldpay) so you keep your merchant account. There's no hardware to install.
Yes. Because the keypad tones are masked before they hit the line, call recordings stay completely clean. No pause-and-resume, no sensitive data leaking into recordings, no surprises when compliance pulls a recording from archive. TCPA reviews stay simple.
Agents can call customers for collections, renewals, or payment reminders and take the payment on the same call. Because card audio never enters the recording, your TCPA review workflow and your PCI scope both stay clean.
Most businesses drop from SAQ D (329 requirements) to SAQ A (22 requirements). For healthcare clients, it also keeps payment audio out of systems that touch PHI, which makes the HIPAA story much simpler.
See Paytia on a call flow that looks like yours. Most US businesses are live within days.
Trusted by US law firms, insurers, healthcare organizations and regulated businesses that can't afford to get compliance wrong. Learn more about Paytia