DTMF Suppression: Agent assisted secure telephone payment card capture
With Paytia DTMF Suppression enabled, business staff are able to speak to their customers the whole way through a card capture session. Your customers’ card details are captured during the phone conversation, however, Paytia blocks the touch-tone sounds (the beeps you hear when someone enters their card number) from being shared with your staff or recorded on your phone system. This keeps sensitive data completely private and secure, whilst allowing your agents to speak with the customer throughout the capture process.
For businesses, this solves the problem of accidental or intentional card data exposure. It also makes staying PCI-DSS compliant much easier—no need for expensive secure environments or complex processes. Your team can focus on helping customers without worrying about hearing, capturing and retyping card information.
With DTMF Suppression enabled, you get a simple, cost-effective way to ensure secure phone payments while building trust with your customers. It's a smart move for any business that wants to take payments safely and stay compliant.
Why Choose DTMF Suppression?
Selecting Paytia's DTMF Suppression safeguards your business from compliance risks and enhances customer trust by keeping sensitive data secure.
Heightened Security
Ensures that payment data is never audibly exposed, securing each transaction against potential fraud.
Cost Effectiveness
Reduces the need for extensive security measures, lowering operational costs.
Integration Ease
Compatible with various telephony systems, ensuring easy adoption and minimal disruption.
Compliance Assurance
Meets rigorous PCI-DSS standards, making it easier to uphold security protocols.
Enhanced Customer Experience
Provides a smooth and secure transaction process, improving customer satisfaction.
Reduced Fraud Risk
Significantly lowers the potential for data theft and unauthorized access.
Operational Efficiency
Streamlines the payment process by seamlessly integrating into your existing systems.
Scalability
Adapts to business growth and can handle increased transaction volumes effortlessly.
Increased Trust
Builds a stronger reputation for reliability and security among customers.